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Delaney

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Activity overview

Latest activity by Delaney
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    Delaney created an article,

    Continuous Improvement

    Continuous Improvement refers to activities which promote the ongoing improvement of products, services or processes. A good continuous improvement process will achieve demonstrable progress over t...

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    Delaney created an article,

    Implementation Plans Explained

    Once you have been awarded a contract, there are a number of meetings, reviews and discrete actions that must happen before the services under contract can commence.  Buyers will frequently ask you...

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    Delaney created an article,

    Executive Summary

    Executive Summaries are the most important pages in a proposal. They set the tone for individual evaluators and are often the only pages read by the decision makers.  Readers of your executive summ...

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    Delaney created an article,

    Performance Management

    Performance management refers to a set of processes, metrics and activities through which contract managers monitor, review and facilitate improvements to the services delivered to the client. Perf...

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    Delaney created an article,

    Contract Management Methodology

    Contract Management refers to all the activities, processes and standard procedures that contribute to the smooth delivery of the services under contract.   Buyers want to see that you have the rig...

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    Delaney created an article,

    Third-Party Suppliers and Subcontractors

    A Third-Party Supplier Policy sets out how your company selects third-party suppliers and manages their performance in delivery of the contract. Use of third-party suppliers or subcontractors is fr...

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    Delaney created an article,

    Project Governance Structure

    The term “project governance structure” is used to describe a framework for governing a project. The project governance structure is the project management framework that includes a number of commi...

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    Delaney created an article,

    Client References

    The Customer References is a common format which buyers may use to assess the quality of service they can expect from potential suppliers.  Like the Case Study, the Client Reference demonstrates th...

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    Delaney created an article,

    Case Studies

    Most tenders will require bidders to demonstrate their experience in delivering similar services to other clients.  Usually, this will be demonstrated through examples of previous projects you have...

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    Delaney created an article,

    Key Performance Indicators (KPIs)

    A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key performance objectives. Supplier organizations use KPIs to evaluate their succes...