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Grace Fuller

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Latest activity by Grace Fuller
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    Grace Fuller created an article,

    Complaint Management Process

    A complaint management process is a set of procedures used in organisations to address customer's issues and complaints and to resolve disputes.  Buyers want reassurance that should any issue arise...

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    Grace Fuller created an article,

    Client Satisfaction

    Client Satisfaction is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or perce...

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    Grace Fuller created an article,

    Risk Management

    Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings. These threats, or risks, could stem from a wide variety of sources, inclu...

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    Grace Fuller created an article,

    Reporting Procedure

    Business reporting or enterprise reporting refers to both the public reporting of operating and financial data by a business enterprise, and the regular provision of information to decision-makers ...

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    Grace Fuller created an article,

    Is it normal for tenders to be pulled/re -issued?

    It's not unusual for tenders to be pulled particularly if submissions are all substandard, the price variance is excessive or if most commonly the requirements change. It can take a while for tende...

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    Grace Fuller created an article,

    What are keywords?

    Keywords describe your company’s core business and tell us what type of opportunities you’re interested in hearing about. We’ll identify leads based on the keywords you provide so think carefully a...

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    Grace Fuller created an article,

    How do I choose the right keywords for my business?

    Think of all the words that describe your business and go from there. (You’ll probably find that they’re on your business website already!) We want to send qualified leads your way and it’s best to...

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    Grace Fuller created an article,

    How many keywords can (should) I have in my search?

    As many as you like! However, we have found between three and five to be an optimum amount of keywords. Experiment with different combinations to see what works best for you.

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    Grace Fuller created an article,

    Can I change my search keywords?

    Yes, you can change your keywords and any other search items as and when you like. Just save the searches that work best for you (and you can save as many as you like!).

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    Grace Fuller created an article,

    How do I start after I've signed up?

    Once you’ve signed up to TenderScout, the first thing to do is complete the onboarding process. Our customer success team will show you a demo of the software and help you get onboarded. We will ta...