A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key performance objectives. Supplier organizations use KPIs to evaluate their success at meeting client targets and expectations. Selecting the right KPIs will depend on your industry and which activities you are looking to track.
Once you’ve selected your key performance areas you want to measure, you will want to be able to show Buyers how you will track and report them.
Below is a template which you can use to present your company's approach to KPIs.