Training is any program that helps employees learn specific knowledge or skills to improve performance in their current roles. Development is more expansive and focuses on employee growth and future performance.
Good training and development programs not only improve employee performance but also help employers to retain high-performing staff , and makes it easier to progress them into roles of increasing responsibility.
Training is also an important component of running an effective business. In order for employees to know how to operate technology, adhere to processes, and expand their knowledge on products or services – training is the primary driver in building these functional competencies for colleagues to succeed in his or her role. By providing formal learning opportunities you invest in the success of your business and show you are committed to developing your staff.
Buyers want reassurance that your personnel are receiving the necessary training to be able to perform their jobs effectively and to a high standard. Astute buyers also recognise that a Supplier who has a robust training and development programme tend to have more satisfied employees and lower staff turnover rates, which means the Buyer can expect a consistent delivery of service.
Below is a template Training and Development Policy which you can modify to suit your business context.